Customer Success Story - LivingSocial
Scalability is critical when you grow an application from zero to 35 million users in three weeks.
Watch How They Did It
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The Fanatical Support Promise
The Fanatical Support Promise®
Fanatical Support® Happens Anytime, Anywhere, and Any Way Imaginable at Rackspace
It's the no excuses, no exceptions, can-do way of thinking that Rackers(our employees) bring to work every day. Your complete satisfaction is our sole ambition. Anything less is unacceptable.
Our Commitment Delivered
Rackspace Co-founder Dirk Elmendorf explains what is expected of every Racker—every day.Watch Dirk's Video
- Managed Support Overview
- Dedicated Support Teams
- The Fanatical Support Promise®
- Managed Hosting Customers
- Managed Service Levels
Working hard 24x7x365 to support you is more than our job. It's who we are. Our driving purpose is to take care of your
business, to make sure things go as smoothly as possible. And if for some reason they don't, you'll be surprised at the
lengths we go to make things right. Any issue you have is quickly taken care of by your own expert Rackspace Support Team,
so you'll never have to worry about it again. Ever.
Just how far are we willing to go to make sure you experience Fanatical Support?
Well, if we don't live up to our pledge of Fanatical Support, we'll even let you leave Rackspace before your commitment is up. But we're sure it will never come to that.
Just how far are we willing to go to make sure you experience Fanatical Support?
Well, if we don't live up to our pledge of Fanatical Support, we'll even let you leave Rackspace before your commitment is up. But we're sure it will never come to that.
With Rackspace Support, You're Never Alone
One of the best parts about hosting your Rich Media project with us is that we're always here for you—24x7x365. Our unlimited support and expertise is ready to go whenever you need us.Learn How We Support You
Ready to See How Rackspace Can Help You?
Got questions? Want to get the ball rolling and talk specifics? That's what we're here for.Start a Live Chat with One of Our Sales Assistants
Building Confidence in the Enterprise Cloud
Learn about common concerns and key considerations when building an enterprise level cloud strategy.
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Learn about common concerns and key considerations when building an enterprise level cloud strategy.
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